Know your best customers.
Stop blasting the same promo to everyone. Find your VIPs, your one-time buyers, and your at-risk regulars so you can talk to each group differently.
Deliverables
- Customer base split into clear, named segments (VIP, Regular, At-Risk, One-Off)
- Profile of each segment: average order value, frequency, last purchase, common items
- Actionable suggestions for what to send each group
- Export-ready customer lists for WhatsApp Business, Shopee chat, or email
- Walkthrough call and 7 days bug-fix support
Process
Send order history
Customer order history in CSV or Excel. Contact info linked to orders helps, but we work with what you have.
I segment
4 to 6 clear segments by behaviour and value, each with a profile and a suggested action.
Walkthrough and handover
Export-ready lists per segment, a walkthrough call, and 7 days of bug-fix support.
Indicative ranges
Final price scoped from your written brief. Flat RM50 secures your slot, balance on handover.
- From
- RM150
- Turnaround
- 5 to 7 days
- Monthly retainer
- fr. RM400 / mo
Common questions
I only have order data, no customer names. Still useful?
Yes. We can segment by buying pattern even without names. You'll still know which order IDs to prioritise.
Does this respect PDPA?
Yes. Your customer data never leaves the project, and after handover it stays with you.
Send the brief. WhatsApp reply within the day.